Privacy Policy

Last updated: July 19, 2026

At Eagvio we care about the privacy of your data. This policy explains what we collect, why we process it, and your rights.

What we collect

Account and business details: name, email, business name, phone number and plan.

WhatsApp messages: conversations between your business and customers, used to run the sales assistant.

Order and customer data: products, amounts, order status and customer contact details.

Usage and technical data: IP address, browser type, device info and basic usage statistics.

To provide the service, run the sales assistant and generate payment links.

To communicate with you, provide support and improve the service.

To meet legal obligations and prevent fraud.

Customer messages are processed by AI models to generate appropriate replies.

Messages are never sold for advertising. They are shared with model providers only to the extent needed to deliver the service.

With payment providers (e.g. iyzico, PayTR) to generate secure payment links.

With WhatsApp / Meta for the messaging infrastructure.

With our hosting and infrastructure providers to operate the service. We do not sell your data to third parties.

We keep data as long as we provide the service and for legally required periods. On request, we delete it unless legally obliged to retain it.

We apply reasonable technical and organizational measures to protect your data. No system is fully secure, but we work to minimize risk.

Under applicable data protection law (including Turkey's KVKK), you may access, correct, delete, object to the processing of, and port your data.

To exercise your rights, contact us at [email protected].

We use cookies on the site. See our Cookie Policy for details.

We may update this policy from time to time. We will notify you of significant changes.