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Refund & Cancellation Policy

Last updated: 22 July 2026

This policy explains how you can cancel your Eagvio subscription and how refunds work. It covers the Eagvio subscription fee only; returns and delivery you offer to your own customers are your responsibility.

Free trial

We offer a 4-day free trial and ask for no credit card.

During the trial you can walk away at any time, with no charge.

Subscription and cancellation

The subscription renews monthly.

You can cancel anytime. Cancellation takes effect at the end of your current billing period; you are not charged for the next period and the service stays active until the period ends.

Refunds

The monthly subscription is billed in advance; we do not offer partial refunds for a period already started.

If you hit a serious issue caused by the service, contact us and we will do our best to find a fair resolution.

Right of withdrawal

For digital services, the right of withdrawal may end once service performance begins with your consent. This is why the free trial is offered first.

How to cancel

For cancellation or refund requests, reach us at [email protected]. We process requests as soon as possible.

Note on payment architecture

Eagvio does not process your customers' payments; those go directly to your own payment account. Product returns and delivery to end customers are entirely your (the merchant's) responsibility.

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